What Our Customers Say
Real feedback from Indiana homeowners who’ve trusted Economy Fireplace for installation, service, and support.
Posted onTrustindex verifies that the original source of the review is Google. Thanks to family-owned and operated Economy Fireplace, I now have new gas logs and a remote for easy on and off. I appreciate how this business took care of the sale and installation. I recommend Economy without reservations.Posted onTrustindex verifies that the original source of the review is Google. Update: Zion installed our log set and they are absolutely gorgeous. He was very friendly and professional. Did a great job. I could not be more happy. Highly recommend Economy Fireplace. I ordered a set of vent free gas logs from Economy fireplace today and cannot wait for them to arrive. I looked at a couple other places and this set is exactly what I wanted. Stephen Murdock was incredibly helpful but not pushy at all. Would highly recommend Economy Fireplace.
Owner's reply
Thank you for the kind words Debbie. We try to let the customer navigate to the products they find comforting to them. It isn't about what I want, but what the customer wants for sure. I know you will enjoy this log set for many years.Posted onTrustindex verifies that the original source of the review is Google. We wanted to replace our outdated gas fireplace. After having visited a few places that do such work, we decided to work with Econmy Fireplace because they were very responsive. EFP (Economy Fireplace) patiently walked us though the process of replacing our old gas fireplace with a modern, more efficient one. The shop owner visited us and made many measurement. After a short period of study, he informed us what gas fireplace would fit our setup and carefully and patiently explained why the one we wanted (which was more expensive) would not work for us. We were then shown the insert that would work and the different facings we could choose. We agreed to proceed based upon the quote EFP prepared. Two days later they called inform us of a sale was on-going which lowered the price by $600. We agreed with the new quote, paid the deposit and were told they would call when they received the gas foreplace insert. After a few days, they called and we chose an installation date. The install crew arrived on time, put down protective floor covers and then answered all our questions. They patiently demonstrated all the feature of the firepalce and its remote. So if you are interested in replacing or installing a gas fireplace, we highly recommend (5 stars+) Economy Fireplace.
Owner's reply
Dan, thank you so much for this very detailed review. It means so much that you would take the time to express your satisfaction in our work. We are confident that you will enjoy your fireplace for many years to come.Posted onTrustindex verifies that the original source of the review is Google. We love our wood-burning stove. Purchased it 12 years ago from Economy Fireplace. The same young man Kevin Cassity who installed it, came out and cleaned it today. He's a very pleasant person and answers our questions. Economy has a great employee working for their company.Posted onTrustindex verifies that the original source of the review is Google. Kevin was great. He was polite and didn’t mind our wild 4 year old running around him and two dogs. Our fireplace is running well and is much cleaner! Thank you!Posted onTrustindex verifies that the original source of the review is Google. It looks wonderful and is going to be so easy! The guys did a great job.Posted onTrustindex verifies that the original source of the review is Google. We are so excited about the installation of our new gas log stove. Kevin and Zion did an amazing job! Also, a huge thanks to Tony for all his help in leading us in purchasing the stove.Posted onTrustindex verifies that the original source of the review is Google. Kevin and Zion and absolutely the best. Would never have anyone else. Plus Zion is a real cutie! You too, Kevin. Plus my dog likes Kevin.
Owner's reply
Thank you very much for your review. Some folks say Zion looks like his grandfather. Thank you Tony.Posted onTrustindex verifies that the original source of the review is Google. Kevin, Zion and Eli did a fantastic job on installing gas logs to my existing fireplace! Very impressive work! Recommend their service 100%!!!
Owner's reply
Thank you for your review. We appreciate your business. Thank you. TonyPosted onTrustindex verifies that the original source of the review is Google. Economy Fireplace came out today and converted our wood-burning fireplace to gas logs. Kevin, Zion, and Elijah were knowledgeable, efficient, and friendly. The job went quicker than we expected, there was no mess, and the end result is just what we wanted. No more tending a fire all day long. At the touch of a remote button, we can now get a beautiful, heat-producing flame and then turn it off when we’re done. We couldn’t be more pleased.
Owner's reply
Thank you for your review. We appreciate your business. Thank you. TonyLoad more
Have we helped you recently? Your feedback helps neighbors choose with confidence.