1. General Fireplace Questions
What types of fireplaces do you offer?
We carry electric, gas, pellet, wood, and outdoor fireplaces. We also offer matching stoves, inserts, mantles, and accessories to fit every home and style.
How do I know which fireplace is right for my home?
It depends on your space, heating needs, and preferences. Gas and electric fireplaces are easy to maintain, while wood and pellet units provide a traditional feel and strong heat output. Our team can help guide your choice.
Do you have a showroom I can visit?
Yes! Our showroom lets you see models in person and explore options. Stop by to compare different fireplaces side-by-side.
2. Installation & Service
Do you provide professional installation?
Yes. Our licensed team handles installation from start to finish, ensuring your fireplace is safe, efficient, and up to code.
Can you replace my old fireplace with a new one?
Absolutely. We specialize in replacements and upgrades, including retrofitting inserts into existing fireplaces.
Do you offer turnkey fireplace solutions?
Yes, we provide complete start-to-finish services including design, installation, and finishing work.
3. Chimney & Maintenance
How often should I have my chimney cleaned?
At least once a year, or more often if you burn wood regularly. Annual inspections and sweepings keep your system safe and efficient.
Do you provide chimney inspections?
Yes, we offer chimney inspections to identify buildup, cracks, or other safety concerns.
What maintenance do gas and electric fireplaces need?
Gas fireplaces benefit from annual check-ups to ensure venting and ignition are working properly. Electric fireplaces require minimal upkeep, usually just cleaning the exterior and checking wiring.
4. Products & Accessories
Do you sell fireplace inserts?
Yes, we offer electric, gas, pellet, and wood inserts to fit into existing fireplaces for improved efficiency and style.
Can I add custom doors, mantles, or stone to my fireplace?
Definitely. We offer fireplace doors, mantles, wall panels, and stone surrounds to customize the look of your installation.
Do you carry gas logs?
Yes, we provide realistic gas log sets for a clean, efficient alternative to wood.
5. Estimates & Pricing
How much does a new fireplace cost?
Pricing varies depending on type, size, and installation needs. We provide free estimates to give you an accurate cost for your project.
Do you offer financing options?
Please contact us directly to discuss financing or payment plans available for your project.
How can I request a free estimate?
You can fill out our online estimate form, call us, or visit our showroom to get started.